My Gmail account requires 2-step authentication. What do I do?

To protect users, Google offers an added security and sign-on protection option called “2-step verification.” This means that every time a user accesses a service from Google, such as Gmail, files on “Drive” or other password protected resources from a PC, a smartphone, a TV or a tablet, that user will be instantly be sent an SMS text code to their cell phone, and then asked to enter that code along with the correct password. When 2-step verification is “turned on” with a user account, all third party smartphone apps needing access to Gmail, including messageLOUD, cannot access it without a special, additional password (one not sent to the phone) that is dynamically generated just for that app by Google at the user’s settings page.

The result is that 2-step verification can make Gmail accounts inaccessible from the messageLOUD app, until the user adjusts settings and requests a specific app password for messageLOUD. Get instructions on how to get your App Password here.